Stop missing high‑value jobs after hours.
Yova answers your website messages and phone calls, then hands you a simple morning list: who to call first, why it matters, and what to say.
Website messages from $99/month. No charge until you approve the setup.
Call Sarah first. She asked about pricing for a pool enclosure and wants a call back tomorrow afternoon. She’s ready to book.
What to say: open with the enclosure quote and offer your first open slot this week.
Mike called at 9:42 PM — after you closed. His pool pump quit and he wants a repair quote this week.
Dana asked about weekly service. No rush — she wants a call tomorrow.
The jobs you lose are the ones that call after you close.
Here’s what last night looks like when Yova picks up instead of voicemail.
Melissa’s pool turned green and she’s hosting a party Saturday. She messages your website in a mild panic while you’re asleep.
Pool turned green — hosting a party Saturday.
It confirms Winter Park is in your service area, gets her address and gate code, and tells her you’ll call before noon.
She’s near the top of your list: green-pool cleanup before Saturday, wants a callback before noon, ready to book if you have room.
Call Melissa before noon — green-pool cleanup before her party Saturday. Address and gate code are already on file.
Very likely to book (86)Want to try them all? No signup, just start typing.Open the live industry demos
Don’t take our word for it — try Yova right now.
No signup, no sales call. Yova runs its own front desk — test it the way a customer would.
Message it.
Open a live demo and type what a real customer would ask.
Chats may be saved for quality — Yova tells you that too.
Call it.
Call Yova’s own front desk and hear it answer — the same agent we set up for clients.
Calls may be recorded for quality — Yova tells you that too.
Who you’re working with
You’ll talk to Taylor, not a sales team.
Yova is run by Taylor Stamm, PE, in Orlando, Florida. He personally sets up every account — your services, your hours, your service area, the way you actually handle new customers.
Taylor started Yova after trying to hire a pool company for his own resurfacing project and not being able to get anyone on the phone. The companies were not bad at their work, they were just hard to reach. Yova exists to fix that phone problem, which he knows from the customer side.
You review and approve everything before it ever talks to a customer, and you’re not charged until you do. There’s no software for you to learn and no support queue to wait in.
Have a question before booking anything? Email him directly — he answers.
taylor@tryyova.com— Taylor Stamm, PE, founder
How it works
Set up for you, approved by you.
You don’t install anything or learn any software. Here’s the whole process.
We talk for 15 minutes
You tell Taylor how new customers reach you today and where calls slip through. He shows you a live example for your kind of business.
You share the basics
Your services, hours, service area, and the questions customers always ask. Most owners do this in 30–45 minutes.
You review and approve everything
You see exactly how Yova will answer before a single customer does. Nothing goes live — and nothing is charged — until you say so.
Yova goes live and improves monthly
It catches calls at 9pm, weekends, holidays — and gets better every month from your real calls.
What we’ll ask you for
- Services
- Business hours
- Service area
- Common customer questions
- When to hand things to you
- Where your daily list should go
How long it takes
Website messages are usually ready for your review within about 48 hours of getting your details.
Phone answering takes a bit longer — call flows, routing, and handoffs get tested with real calls before launch.
What your customers get instead
The old way
- “Press 1 for sales, press 2 for service…”
- A message taker who’s never seen your work
- “Someone will call you back”
- Handled by people who don’t know your business
With Yova
- A real answer, right away
- Knows your services, your prices, your area
- Tells you who to call first and what to say
- Your business, answered the way you’d answer it
Your customers don’t get a phone tree or a stranger taking a message. They get answers about your business — because Yova only knows your business.
Trust & safety
Careful by default.
Yova only answers from business information you approved. Here’s what that means in practice.
You review it before launch
You see the setup, the sample answers, and the handoff rules first. Nothing goes live until you approve it — and there’s no charge until you do.
It never guesses
If Yova isn’t sure how to answer something, it takes a message and puts it on your list instead of making something up.
Your customers’ info stays yours
Customer details are used to help you follow up — nothing else. They’re never sold.
Pricing
Simple pricing, month to month.
One missed job is often worth $500–$2,000 — sometimes much more. Yova starts at $99 a month.
Website messages
from $99/month
Yova answers your website messages around the clock and builds your morning call-back list.
Phone answering
from $199/month
Yova answers the phone when you can’t — nights, weekends, and when you’re on a job.
Both
from $254/month
Website messages and phone calls on one morning list — for less than chat and phone separately.
Most local service businesses start with Chat Basic.
How many jobs slipped through last month? Most owners cannot say. That is the real cost.
Every plan is month to month. If you’d rather commit, 6 months takes 10% off the monthly price and 12 months takes 20% off — your call.
Setup is reviewed with you first, and there’s no charge until you approve it. Website message conversations are unlimited on every chat plan. If your call volume outgrows your plan, we’ll set up one that fits — you’ll never see a surprise overage charge.
FAQ
Quick answers before you book.
If Yova isn’t sure how to answer, it takes the customer’s information and flags the conversation for follow-up instead of guessing.
Talk to Taylor
See it working for a business like yours.
Book a 15-minute demo and you’ll meet directly with Taylor, Yova’s founder — not a sales team.
No pressure. No commitment. You don’t need to prepare anything.
Rather just ask something? Email him at taylor@tryyova.com or use the form — it goes straight to his inbox.